Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Brighton, CO
Louisville, CO
Tom arrived as scheduled, made timely recommendations based on a past visit and got right to work. He completed the job quickly and professionally and then thoroughly reviewed his work and answered my questions. I was 100% satisfied with Tom and the entire Precision Door experience. I will not hesitate to call again.
- Mark Scheitlin
Longmont, CO
Tom was prompt, efficient and capable.
- Patricia Ashley
Boulder, CO
Tom Lathrop has helped us with past garage door problems, and we've always liked his help. This time he was terrific: he knew immediately that a broken spring was the reason the door wouldn't work, and he made all the needed repairs efficiently and well.
- Jean Dubofsky
Broomfield, CO
I’ve used this company about 18 months ago. And Tom was my technician then and today. He knew exactly how to replace the broken part with a much stronger one than the original one that came with the door. Tom came in the appt. window and quickly did his work. I definitely like this company and Tom and highly recommend them
- John Bacon
Longmont, CO
Incredibly fast, quality service!
- Gerald Watts
Broomfield, CO
Extremely pleased with Precision from beginning to end! All businesses should be run this efficiently!! Easy to make an appointment. Tom called prior to scheduled appointment and arrived on time. He was Professional and Knowledgeable, explained what needed to be fixed / replaced and adjusted. His work and new parts are warranted for 3 years. Thanks so much for your EXPERTISE and hard work!
- Jodi Gnapp
Boulder, CO
This was our second repair by Precision (Tom Lathrop). The first was 2020, when another company botched a broken spring and cable replacement and after four visits garage door still wasn't working properly. Tom immediately diagnosed the problems and quickly made the necessary repairs. This time, a bracket holding a wheel on the track (25 year old door) had pulled loose from the door. In less than 30 minutes, Tom made the necessary repairs. Charges were very reasonable. I had originally selected Precision based on their great reviews. If I could give Tom Lathrop (and Precision) more than 5 stars, I would.
- Harriet Olson
Broomfield, CO
Tom was great. I backed into the door and knocked it off the tracks. He fixed it in less than an hour and the price was right. Thanks for a great experience.
- Edwin Cook
Broomfield, CO
Used them before. They are timely, efficient, knowlegable. Always pleasant to work with. Thank you!
- Marge & Terry West
Westminster, CO
I have used Precision before and never had a problem with their service
- Evy Graziano
Boulder, CO
I highly recommend Precision Door Service. From booking our appointment to completing our repair, we had an excellent experience with them. Tom Lathrop, our service provider, was outstanding to work with. He clearly communicated his arrival time (early the next morning after I called for service!), the extent/cost of the repairs and then proceeded to fix our issue efficiently & effectively. 5 stars to Tom and Precision Door Service!
- Kim S. Zoller
Northglenn, CO
Tom arrived on time, looked at the problem and gave it a quick fix. Great service! Thanks!!
- Ross Mahoney
Westminster, CO
I was so impressed with the quick response. I received and the excellent service. Highly recommended
- Salena Lopez
Thornton, CO
Tom was awesome! On time, fast and efficient. Walked me through a safety check and was thorough in his description of what was needed and cost. From my initial call to completion was 12 hours. SOOOOO responsive from scheduling to the service repair. Thank you.
- Kelly Warnock
Erie, CO
Tom, did a super job fixing the garage door. He’s a great representative for your company. Chris
- Chris Roll
Brighton, CO
Estimated price given was double compared to other estimates we were giving for same service. Decided to not use your company due to price too high compared to other companies around town.
- Mike & angela Sims
Mike, Thank you for calling Precision Garage Service for your repair. Our technician did a 25 pt safety inspection on the door and opener and what he found was a broken spring on a Wayne Dalton door with Torquemaster system. A dealer of that specific system may be able to replace the spring, which is hidden in the torquemaster set up but all other companies will need to do torsion spring conversion. A conversion consists of other working parts, besides the spring only. This will increase costs but also increase the lifetime of the springs and we give a longer warranty. You will find Precision Garage Door Service to be competitive in the market and our you will find our warranty to be one of the best in the industry. Although you chose not to use us on this time we would like for you to consider us for future garage door repairs. Best regards, Bill - Manager PDS Denver
Brighton, CO
I called two other garage door companies before I came upon Precision. The first one didn't even answer the phone (couldn't leave a voice mail even) and the second one never called back. When I called Precision, I was able to speak to a live person, and explain my problem. I was able to make an appointment the next day. Prior to the end of business that day I got a call from a technician leaving a voice mail message that he thought he had an easy fix for my garage door. I was unable to get back with him that day. The next day a technician arrived from Precision and was able to solve my problem immediately. My garage door now works and because it was a simple fix the technician did not even bill me a service fee. WHEN DOES THAT HAPPEN ANYMORE THESE DAYS? CALL PRECISION IF YOU WANT A COMPANY THAT IS KNOWLEDGEABLE, FAIR, AND HAS INTEGRITY.
- Joe Hastings
Erie, CO
Completely satisfied with my transaction with this company - Called on a Saturday morning, thinking I would have to wait until sometime the following week for someone to check on my non-functioning garage door opener, but to my surprise they said someone could come out that afternoon - Well, Tom did, and in about one minute found the problem, but the old 21 year unit was non-repairable - and, he didn't have the parts with him - But, Monday afternoon he was back, and within an hour the new unit was installed, tested and operable = As mentioned above, completely satisfied - the cost was reasonable, and the timeliness of the repair was remarkable - So, very pleased - Byron
- Byron Gohl
Longmont, CO
Great to work with Tom. Extremely professional, fast and easy to work with. Will certainly use again
- Lakshmi Reddy
Longmont, CO
We had issues with our garage door that came unexpectedly and of course when it was 6 deg outside. Precision was responsive and got it fixed the same day. Service was reasonably priced and the technician Tom did a great job. Thank you!
- David Kuhny
Denver, CO
My garage door opener had some issues after a previous install by subcontractor that did not take place properly. After that experience, I decided to call in the real professionals, which happened to be Precision Overhead Garage Door Service. The service call was scheduled for the next day but they were able to send the technician, Tom, out the same day. Tom did an excellent job! He was quite professional, efficient, and courteous all at the same time. The repair cost was much less than I had anticipated and quality work was performed. I would definitely refer Precision to others.
- Rob H
Aurora, CO
We have used your service before so we knew your repair people are efficient & friendly. It was subzero out & our garage door was stuck off its track halfway up. The service person came out next day as promised & was quick in his work.
- R. Ship
Firestone, CO
Very fast, efficient and professional! My garage opener died this morning at about 11. By 1:30 I had a new one installed and working perfectly! Tom was great and diligent! Normally I would have done it myself but with the cold weather a few hours away it was worth the extra money to get it done promptly! Plus The new opener was a great upgrade from my old chain drive! Highly recommend Precision!
- Don Tiff
Longmont, CO
Tom at Precision has been great whenever I have needed work done, on multiple projects. Thanks!
- Jesse Witt
Longmont, CO
Hallelujah !!! They came straight to my rescue, fit me in quickly with no problems at all.
- Kellie Kleinz
Boulder, CO
Was on time, professional, and early to the job. Would use again.
- Angelo Barr
Erie, CO
Excellent company! They came within a couple of hours of my call. We never noticed that there was something blocking our sensor but as soon as the tech came he checked that first. He left in 5 minutes and never even charged us for coming! We were very impressed and will be telling others about them.
- Anne Tomasko
Northglenn, CO
Called another company on Sunday, they said that I would be contacted on Monday morning to schedule a time. Called them again at 9am on Monday and was told the same thing. I called Precision at 11am after not being contacted by other company. I was scheduled for 4pm the same day. Tech contacted me and was able to arrive at 2:30. The job was completed by 3:30 and everything is working fine. I did finally hear from the other company after 4pm. To let them know they missed out.
- Mark Musgrove
Golden, CO
Tom was our technician, and he was great. He looked at the garage door and had several suggestions to make sure our repair was complete. We discussed the reason, parts, and price for his suggestions, and I agreed with his recommendation. The repairs were completed quickly, and he went over the work completed after he was done. Precision has always provided great service for me.
- Michael Shue
Tom did an excellent job getting our main garage door fixed in a short amount of time.
- Patrick Olson